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• determine how strategies, policies and practice or new proposals will impact or affect different communities, especially those groups or communities that experience inequality, discrimination, social exclusion or disadvantage
• measure whether policies or proposals will have a negative, neutral or positive effect on different communities
• make decisions about current and future services and practice in fuller knowledge and understanding of the possible outcomes for different communities or customer groups
• develop ways of monitoring and reviewing the effects of new or changing policies or proposals if they are introduced.

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